Mac Diagnostics & Repair
Mac Diagnostics & Repair
Mac troubleshooting and repair for startup failures, macOS problems, displays, batteries, supported upgrades and replacement-board installation. We confirm the device, parts and scope before additional work begins.
Service work completed in Franklinton, NCBy appointment only
MacBook, iMac, Mac mini and supported Mac hardware.
Common Mac Problems
Start with what your Mac is doing.
You do not need to identify the technical cause. Share the model and symptoms, and we will confirm the right diagnostic or service starting point.
Mac Repair Capabilities
Practical service with clear limits.
Mac designs and parts differ by model. We identify the exact device and confirm compatibility before parts-dependent work.
- Mac startup diagnostics
- macOS troubleshooting
- Battery replacement
- Display replacement
- Supported storage upgrades
- Data transfer assistance
- Replacement-board installation
- Component-level board referral
Mac Diagnostic Pricing
Choose the level that matches the investigation.
Select a diagnostic level to see the starting scope. Repair labor, replacement parts and referred work are separate unless included in an approved estimate.
Starting assessmentBasic Diagnostic$75
Initial testing for common software, startup and straightforward hardware symptoms.
- Reported-symptom review
- Initial hardware and software checks
- Recommended next step
The $75 basic diagnostic is applied toward the repair when service is completed.
Schedule Diagnostics →Deeper investigationAdvanced Diagnostic$150
Expanded investigation for intermittent, layered or more difficult Mac problems.
- Deeper fault isolation
- Expanded software and hardware testing
- Findings and recommended service path
Advanced diagnostics are separate from repair charges.
Schedule Diagnostics →Hardware-level testingHardware & Board Diagnostic$200
Hardware and board-focused investigation when symptoms indicate deeper internal failure.
- Hardware-level fault isolation
- Board and connected-component assessment
- Repair, replacement or referral recommendation
This diagnostic is separate from repair charges. Component-level board work is referred out; supported replacement boards can be installed in-house.
Schedule Diagnostics →Batteries, displays, storage, replacement boards, other parts, data services and repair labor are quoted separately unless specifically included in your approved estimate.
macOS Support
Separate software from hardware.
Startup, account, update and performance symptoms are reviewed against the Mac model and current system condition.
Parts-Based Repair
Confirm compatibility first.
Batteries, displays, storage and replacement boards are model-specific and quoted after identification.
Board-Service Limit
Refer component-level work.
Supported complete replacement boards can be installed in-house. Microsoldering and component-level board repairs are referred to a specialist.
How Mac Service Works
Clear from request through pickup.
Describe the problem
Share the symptoms, Mac model and any recent damage, updates or changes.
Confirm the appointment
We review the request and confirm the correct diagnostic or service starting point.
Review the recommendation
You receive the findings, proposed work, parts needs and expected charges before additional work proceeds.
Repair or refer
Approved in-house work is completed and checked, or the appropriate specialist path is explained.
Mac Repair FAQs
Questions before you schedule?
What Mac computers do you service?
Ironwood PCs accepts supported MacBook, iMac, Mac mini and other Mac service requests. Availability depends on the model, symptoms, parts and required repair.
Do you perform component-level logic-board repair?
No. Microsoldering and component-level board work are referred to a specialist. Supported complete replacement boards can be installed in-house.
Can you replace a Mac battery or display?
Battery and display replacement may be available for supported models. Parts and labor are quoted after the exact model and repair scope are confirmed.
Does the diagnostic fee apply toward repair?
The $75 basic diagnostic is applied toward the repair when service is completed. Advanced and hardware or board diagnostics are separate from repair charges.
Are replacement parts included in diagnostic pricing?
No. Diagnostic pricing covers the stated testing scope. Batteries, displays, storage, replacement boards and other parts are separate.
How long does Mac repair take?
Timing depends on testing, customer approval, repair complexity, parts availability and whether specialist referral is needed. You will receive an updated timeline when the scope is known.
Is Mac repair covered by a warranty?
Eligible workmanship and replacement parts may include service-specific warranty coverage. Coverage depends on the work performed and parts installed. Review the current warranty policy for complete terms.
Ready to Get Help?
Tell us what your Mac is doing.
Include the Mac model and symptoms when possible. We will review your request and confirm the appropriate diagnostic, repair or referral starting point.
Serving Franklinton, Youngsville, Wake Forest, Rolesville, Raleigh and nearby communities.