Premium custom desktop PC with clean internal assembly and blue accent lighting

Ironwood build warranty

Built with care.
Backed for 3 years.

Every custom Ironwood PC includes three years of labor coverage for our workmanship—clear, dependable support from the people who built it.

See what’s covered ↓
01

Three-year labor warranty
Starts at pickup or delivery

02

Manufacturer parts coverage
We help coordinate the process

03

Priority warranty support
Clear next steps, promptly

Your coverage

We stand behind
the work we do.

If an issue is caused by our installation or workmanship, we’ll correct it at no labor cost during the warranty period.

✓ Covered under your labor warranty
  • ✓Component installation
  • ✓Mounting & hardware assembly
  • ✓Installation wiring
  • ✓Delivery-day BIOS configuration
  • ✓Thermal paste application
  • ✓Assembly-related hardware issues

Coverage begins on the date your system is picked up or delivered.

PARTS COVERAGE

Your components have coverage, too.

Individual components—including the GPU, CPU, power supply, memory, and storage—remain covered by their respective manufacturer warranties.

IW

We’ll help with the legwork.
Ironwood can assist with diagnostics and manufacturer warranty coordination. Manufacturer policies ultimately govern part replacement.

REPAIRS & UPGRADES

30 DAYS

Labor guarantee

Desktop and laptop repairs or upgrades include a 30-day guarantee covering the installation and configuration work performed during that service.

Need support?

Let’s get you
back up and running.

Technician carefully diagnosing a custom desktop PC
  1. 01

    Tell us what’s happening

    Open the warranty form and briefly describe the issue you’re experiencing.

  2. 02

    Share your build date

    Include your original pickup or delivery date, if applicable.

  3. 03

    We’ll guide the next step

    We’ll review your case promptly. Warranty-related requests receive priority.

The fine print

What isn’t covered.

Our warranty covers our work. It does not cover damage, modifications, or issues introduced after delivery.

  • 01Physical or liquid damage
  • 02Power surges or electrical damage
  • 03Customer modifications after delivery
  • 04Third-party software, viruses, or malware
  • 05Overclocking or post-delivery system changes
  • 06Unrelated hardware failure
?

Not sure if your issue is covered?
Reach out. We’ll gladly review the situation with you.